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Issue Date
Title
Author(s)
2023-09-06
PENGUKURAN KUALITAS PELAYANAN JASA PRODUKSI (MAKLON) OBAT TRADISIONAL DAN KOSMETIK BERDASARKAN DIMENSI SERVQUAL (SERVICE QUALITY) DENGAN METODE ZONE OF TOLERANCE (ZOT) DAN KANO PADA PT. XYZ
Theresia, Linda
;
Kafi, Chaerul Khaibah
2024
ANALISIS KEPUASAN PELANGGAN TERHADAP PELAYANAN JASA PT TRANSHUB LOGISTIK INDONESIA DENGAN METODE KANO BERDASARKAN DIMENSI SERVQUAL (SERVICE QUALITY)
Sudri, Ni Made
;
Priscila, Yossika Radiana
Discover
Author
1
Kafi, Chaerul Khaibah
1
Priscila, Yossika Radiana
Subject
2
Kepuasan Pelanggan
2
Servqual
1
5W+1H
1
Atribut Pelayanan
1
Diagram Fishbone
1
Kualitas Pelayanan
1
ZOT
Date issued
1
2023
1
2024
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2
true