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Repository Institut Teknologi Indonesia
Browsing by Author Ashriningtyas, Rosyenny
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Issue Date
Title
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2020-04
STRATEGI PENINGKATAN KUALITAS PELAYANAN UNTUK MENINGKATKAN KEPUASAN PELANGGAN DENGAN MENGGUNAKAN METODE SERVQUAL DAN MATRIKS HOUSE OF QUALITY (HOQ) DI PT XYZ
Yenny Widianty R.W.
;
Ashriningtyas, Rosyenny